W126 Privacy Policy — Malaysian User Data Protection
Your privacy is w126's priority. This policy clearly explains how your personal data is collected, used and protected, and outlines the rights you have as a user of our platform in Malaysia.
Updated: 2026. Continued use of the w126 platform constitutes your agreement to this privacy policy.
Information Collected by w126
When you register and use the w126 platform, we collect certain types of information for the purposes set out in this policy. Data is collected directly from you and automatically as you use the platform.
Account Information
Includes your full name, phone number, email address and password provided during registration. This information is required to verify your identity and enable secure access to your account.
Payment Information
To process deposits and withdrawals in MYR (RM), we may store payment-related information such as your bank account holder name or e-wallet number. Full account numbers are not stored directly on our servers — transactions are processed through payment providers using industry-standard encryption.
Device & Browser Information
We automatically collect technical data including device type, operating system, browser type, IP address, screen resolution and system language. This data is used to optimise the platform experience across different devices, particularly smartphones used by the majority of Malaysian users.
Platform Usage Data
We record information about your activity on the platform, including games played, bets placed, session duration, pages visited and actions taken. This data helps us understand usage patterns and continuously improve the user experience.
Types of Data Collected
- Name, email, phone number
- Payment information (RM)
- Device & browser data
- Platform activity records
- IP address & general location information
How We Use Your Information
Platform Operations
Account information is used to verify your identity, process logins and ensure each session is secure. Payment data allows us to process deposits and withdrawals in RM accurately and safely. Without this information, the platform's core services cannot function.
Security & Verification
Technical data such as IP addresses and device information is used to detect suspicious activity, prevent unauthorised access, and protect your account. Our system automatically flags login attempts from unusual locations or devices for added protection.
Service Improvement
Usage data is analysed in aggregate to understand which parts of the platform are most frequently used, peak usage times, and technical issues that need to be addressed. This analysis does not identify individual users and is solely aimed at improving platform quality.
User Communications
Email and phone numbers are used to send important account-related notifications such as transaction confirmations, security alerts and policy updates. We do not use your contact information for marketing purposes without your consent.
Cookies & Session Tracking
The w126 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored in your browser when you visit our platform.
Types of Cookies Used
- Session cookies: Keeps you logged in during an active session. These cookies are automatically deleted when you close your browser.
- Preference cookies: Saves your preferences such as display language and interface configuration so you don't have to reconfigure them each time you log in.
- Security cookies: Helps detect unusual activity and protect your session from hijacking attempts.
- Analytics cookies: Collects information on how pages are browsed to help us improve the platform's design and content.
You can manage or block cookies through your browser settings. However, blocking session cookies may affect login functionality and your overall experience on the platform. We recommend allowing necessary cookies for the best experience.
Data Security & Third-Party Sharing
Technical Security Measures
All data transmitted between your device and w126 servers is encrypted using industry-standard SSL/TLS protocols. Passwords are stored as one-way hashes that cannot be decrypted, meaning even our own staff cannot view your actual password.
Our servers are protected by multiple layers of security, including firewalls, intrusion detection systems and round-the-clock active monitoring. We also conduct regular security audits to identify and address any system vulnerabilities.
Third-Party Data Sharing
W126 does not sell, rent or share users' personal data with third parties for marketing or commercial purposes. Your information is only shared in the following limited circumstances:
- Payment processing providers required to process transactions in MYR
- Law enforcement authorities where required by court order or applicable law
- Technical service providers bound by a confidentiality agreement with w126
User Rights & How to Contact Us
As a w126 platform user, you have certain rights regarding your personal data. We are committed to making it easy for you to exercise these rights through our support channels.
Right to Access
You have the right to request a copy of the personal data we hold on your account. Requests will be processed within 14 business days upon completion of identity verification.
Right to Rectification
If you find any information in your account to be inaccurate or outdated, you may request a correction by contacting customer support. Basic details such as your phone number can be updated directly through your account settings.
Right to Erasure
You may request account and data deletion by contacting w126 support. Deletion requests will be processed once all pending transactions are settled and any valid account balance has been returned. Certain records may need to be retained for a specified period to comply with legal requirements.
Changes to This Policy
W126 reserves the right to update this Privacy Policy from time to time. Users will be notified of any significant changes via in-platform notifications or email. Continued use of the platform after changes are published will be considered acceptance of the updated policy.
User Rights Summary
- Access to your personal data
- Correction of inaccurate information
- Account & data deletion
- Download a copy of your data
- Object to certain processing
Have Questions About Your Data Privacy?
Contact the w126 support team or visit our FAQ page for more information on how we protect your data.